Questions & Answers - Determining residual value
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Questions & Answers
Common questions on determining residual value
All questions and answers are concern the German market.
Questions & Answers

No, car experts pay neither a joining fee nor a monthly fee.

The advertisement costs 15.00 pounds including 16 pictures, provided we have found at least one bid for your vehicle. Otherwise the advertisement is free of charge.

Every day more than 2,000 cars are advertised afresh.

You can cancel any time in writing without complying with a deadline.

Yes, the user ID and the customer number are the same with AUTOonline.

Experts have the option of having current bids, submitted before the bid deadline, displayed in the customer area of our website or online using the internet programme EASYonline. Just call us and we will be happy to authorise access for you. Before the end of the bid deadline you will only see the bid amounts without the buyers' names.

Experts have a time frame of 4 hours min. and two weeks max. to advertise. Historically 24 to 36 hours have proven to be ideal.

Experts working with our software or a common office software for experts (ARGES II, AudaExpert, CombiPlus, MUPS II, Nextsoft) will receive the bids online via our software. In principle, though, you can use all means of communication (e-mail, fax or internet).

From the time of notification the buyer has one week to collect the vehicle.

The commitment period for the bid is 3 weeks. It starts after placing the advertisement.

No, this option is only available to registered buyers who have furnished proof that they have been operating an automotive business in Great Britain for at least two years.

-Availability of import interfaces such as AUDATEX and DAT.
- Market analysis - Checking out the replacement value before enquiring about residual value.
- All objects and bids are stored in a local database and can be called up any time.
- Our software includes a comprehensive picture editor function.

- Quicker processing

- Ability to make enquiries in archives.


With our software you have the opportunity of selling vehicles via the auction module. However, that requires that the vehicle is actually available (e.g. a vehicle returned after a theft or vehicles with a declaration of assignment), since the vehicle then has to be sold to the highest bidder.
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